Effective Leadership with Emotional Intelligence!

Introduction:
Most of us heard of Intelligence Quotient(IQ).
But what is this Emotional Intelligence/Quotient(EI/EQ) then?
How one's Emotional Intelligence is related your Leadership qualities?

What is Intelligence Quotient (IQ): Intelligent Quotient is one's natural analytical abilities towards any subject, whether it is technology or business. This determines how quick and deep one can learn things. It is a number used to express the relative intelligence of a person. We can determine a person's Intelligence by some IQ Tests.

What is Emotional Quotient/Intelligence (EQ/EI):
Emotional Quotient is also called Emotional Intelligence quotient, is a measurement of a person's ability to monitor his/her emotions, to cope with pressures and demands, and to control his or her thoughts and actions. The ability to assess and affect situations and relationships with other people also plays a role in emotional intelligence. This measurement is intended to be a tool that is similar to intelligence quotient (IQ), which is a measurement of a person's intellect. There is much debate surrounding the legitimacy of EQ, however, primarily because there is no standard of measurement.


IQ vs EQ:

IQ	EQ
Measure of one's ability to learn and understand	Measure of one's ability to understand, use emotions and logical skills
Understanding the facts	Using emotions/reasons to make them understand the facts in a positive way
IQ is something that one is born with	EQ - can be improved upon
Decides one's individual capabilities	Decides how you respond as a team player and to crisis situations.
Helps in getting the job	Helps in succeeding in the job

Myths:

Myth-1:
If one has great IQ, he/she will become a great leader.
Truth:
1. Even though one is with average IQ and great EQ, he/she can become a great leader.
2. Great IQ, average EQ does not help in your leadership.
3. Great IQ, Great EQ is the best combination can be observed in the world's greatest leaders so far.

Myth-2:
Good EI means- 'Being Nice'.
Truth:
1. Using EI, one should be able to convey the message with out hurting the other and get the job done.

Myth-3:
Men will have greater EI compared to Women
Truth:
1. EI is gender neutral

Myth-4:
Higher EI means giving free rein to feelings/emotions
Truth:
1. Managing emotions so that they can be expressed effectively, appropriately
2. Enabling people to work together for a common goal

Myth-5:
EI can not be learnt!
Truth:
1. EI can be learnt and practised

Two Different View Points- They say Emotions

Traditionalists	High Performers
Distract us	Motivate us
Increases the vulnerability	Increases the confidence
Cloud our judgement	Speed our Analysis
Inhibit Free flow of data	Build Trust
Not required in workplace	Provide Vital Feedback
Must be controlled	Must be managed
influences rational thinking in a negative way	Helps in rational thinking for better decisions

Why EI is so important in Leadership?
Whom do you lead?
A team/set of individuals towards a common goal.

If you do not understand one's emotions, how can you deal with them to make things work towards a common goal? That means, it does not matter how good your IQ is, but all that makes hell lot of difference is your EQ.

As part of the job, one will have to work with/lead people from different geographical locations, regions, religions, genders, languages, ethnics, social, cultural, living styles, ages and their life experiences. Having said that, no two people will have the same emotions and/or emotional intelligence. Their emotions will be a mix of all the above. So the better you understand them, the better you can communicate with them.

After all the fuzz...., we are going to understand little more about EQ.

Emotional Intelligence is all about understanding, managing one's and others' emotions.

Basically, Personality+Intelligence Quotient( I think)+Emotional Intelligence (I feel) makes a man.
Emotional Intelligence Components:
EI comprises of 5 components majorly-
1. Self Awareness
2. Self Management
3. Social Awareness
4. Social/Relationship Management
5. Cognitive Competencies

1. Self-Awareness:
1. Awareness of own feelings/emotions
2. Understand why feelings occur and their implications
3. Aware of own strengths, weaknesses, needs and drives.
4. Being honest to oneself and others

Open to feed back is one of the powerful tool to improve self-awareness.

2.1. Self-Management - Emotional Self Control:
1. Dealing quietly with stress
2. Ability to control feelings, moods and emotional impulses
3. Keeping cool head in situations of high pressures
4. Overcoming negative emotions
5. Think realistic in tough times
6. Responding to situations rather than reacting
7. Exhibiting the same behavior in even in high pressure situations

2.2. Self-Management - Adaptability:
1. Multitasking ability
2. Ability to handle rapid change
3. To adapt to behaviors, plans and approaches

3. Social-Awareness - Empathy:
1.  Get great understanding by both verbal and non-verbal active listening.
2. Effective and Diverse Relations
3. Understanding others emotions, understanding and actions
4. Behaving carefully while instructing the team

4.1 Social/Relationship Management - Coaching/Mentoring:
1. Providing feedback to others to improve
2. Recognize and Encourage other's good work/strengths

4.2 Social/Relationship Management - Inspiration:
1. Motivate others by vision and goals.
2. Build group pride and make everybody engaged

4.3 Social/Relationship Management - Influence:
1. Convince others by their self-interest
2. Build Support with buy-in from key supporters
3. Show gratitude to the help others did for you. (more..)

4.3 Social/Relationship Management - Conflicts:
1. Identify the disagreements and remove them by active and empathetic communication

4.3 Social/Relationship Management - Team work:
1. Build Team identity
2. Gain Respect of others by involving them in the discussions and actively listen to them. (more..)

5.1 Cognitive Competencies - Systems Thinking:
1. Ability to explain complex systems in understandable way
2. Ability ti identify cause & effect 

5.2 Cognitive Competencies - Pattern Recognition:
1. Ability to identify patterns, similarities and trends
2. Ability to use analogies to describe patterns/trends


Your time is much appreciated!