Wednesday, 22 April 2020

Root Cause Analysis

What is Root Cause Analysis(RCA)?

Root cause analysis (RCA) is a systematic process for identifying “root causes” of 
problems or events and an approach for responding to them

Why do you do Root Cause Analysis?

This is a management technique to find out the real reason behind any critical failure.
This helps in preventing any other issues that may occur due to the same cause.

How it can be done?

There are several ways that RCA can be done.

1. 5 Step Approach:
In this we follow 5 steps for RCA.
  Step 1: Gather Data/Evidence
  Step 2: Create a problem statement
  Step 3: Analyse Case & Effect
  Step 4: Generate Solutions
  Step 5: Produce the final Report

2. 5 Whys Approach